Credit Memos

When a school district uploads a separate adjustment file or manually enters an adjustment, a Credit Memo will appear in the Payment Remittance application in eSERS. Before the liability is paid, the Credit Memo needs to be applied. In order to apply the Credit Memo for your district, it needs to be used in a new and separate Payment Remittance.

If you need help applying a Credit Memo, see the How To: Apply a Credit Memo on eSERS.