FAQ

 

Q1. Does SERS Employer Services need to approve a payroll schedule after it is submitted before the employer can start reporting?

No. The employer record is updated in eSERS. Once the effective date arrives, the payroll schedule is active and the employer can begin reporting.


Q2. Can a payroll schedule be extended past the end date?

Yes. However, the end date can only be extended 13 months from today’s date. If nothing else changes, the employer can extend the payroll schedule end date every 13 months.


Q3. Can an employer have multiple payroll schedules?

Yes. The employer can create as many active payroll schedules as necessary.


Q4. How often does an employer have to set up a payroll schedule?

The employer should only have to go through this process once. When the Pay Schedule End Date approaches, the employer will need to extend the payroll schedule to cover the new fiscal year.


Q5. Every few years we have a three-week payroll cycle. How do I reflect this in my payroll schedule?

The best option is to extend your current payroll schedule to the Period End Date PRIOR to the three-week pay cycle. Create a new payroll schedule using the “Other Frequency” type for those three weeks only. Then, create a new payroll schedule altogether for the remainder of the payroll schedule. For further instructions, please refer to the eSERS How-To on Managing Payroll Schedules.