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Counseling

Photo of Counseling Area at SERSSERS offers personal conferences by appointment at our office.  Appointments times are available at 8:15 a.m, 9:30 a.m., 11:00 a.m., and 1:30 p.m. and 2:45 p.m. during any weekday, and 4:15 p.m. and 5:30 p.m. on Wednesdays. Our counselors will meet with you to help answer all of your retirement planning questions. The office is closed for lunch from 12:30-1:30 p.m.
 
Applying for retirement can be done by mail, with most questions answered by letters or telephone calls. If you have a number of questions, or if your questions are more complex, it may be helpful to schedule an office appointment. To schedule a personal conference, call 1-866-280-7377.

Free parking is available in the garage behind our building. The entrance is on Grant Ave. Look for the sign that says “300 E. Broad.”

DIRECTIONS

From the North - Take I-71 south to exit 108B Broad Street. Turn right on Broad Street. Turn right on Grant Avenue. The entrance to the garage is 1/2 block up Grant Avenue on the west side (your left).

From the South - Take I-71 north to I-70 east to exit 108B Fourth St./Livingston Ave. Turn left on Fourth Street to Town Street. Turn right on Town Street, then left on Grant Avenue. When you cross Broad Street, the entrance to the garage is 1/2 block up Grant Avenue on the west side (your left).

From the West - Take I-70 east to exit 100B Fourth St./Livingston Ave. Turn left on Fourth Street to Town Street. Turn right on Town Street, then left on Grant Avenue. When you cross Broad Street, the entrance to the garage is 1/2 block up Grant Avenue on the west side (your left).

From the East - Take I-70 west to I-71 north to exit 108B Broad Street. Turn left on Broad Street and right on Grant Avenue. The entrance to the garage is 1/2 block up Grant Avenue on the west side (your left).

Click here for a map to SERS.